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Payment did not go through
Your seat is not booked yet and nothing was charged. Nine times out of ten the card itself is fine — the bank simply blocks payments to a foreign merchant.
- Allow international online payments. In your banking app find card limits or security settings and switch on payments abroad and online purchases. Many banks keep them off until you ask.
- Try another card. A credit card or a card from a different bank usually goes through where a local debit card does not.
- Pay with Apple Pay or Google Pay. Same card, but the bank sees a confirmed device and declines it far less often.
- Ask us for an invoice. For company payments and bank transfers we issue an invoice from AMS Pilot LTD — often the simplest route.
Write to support@amspilot.net or message us on WhatsApp — tell us which ticket you wanted and we will sort the payment out with you.